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QA Executive

I. Description the main duties of the position:

Implementing and ensuring label content compliant with Vietnamese regulation. Handling customers request and ensuring customers satisfaction.

1.Roles and responsibilities:

Sub-label and Artwork:

  • Prepare draft content for new products or re-registration product based on VN regulations
  • Compare/check new artwork with the current one to highlight the different points.

Customer requests for documents:

  • Receive customer requests
  • Send documents to requester
  • Find the answers from supplier, QA team or other dept to answer Customer questions.

Quality control:

  • Conduct Warehouse, factory inspection monthly for each location, report and follow up the corrective actions.
  • Check defective products at WH and factory monthly. Propose correction for them and report to QAM.
  • Customer complaints handling, prepare the supplier complaints/claims if any

2.KPI to be achieved (Identify 3 to 8 KPI to be achieved & rank by importance)

  • Ensure Vietnamses legal label content are correct on sub-label database.
  • Coordinate with QA team, supplier or other departments to provide enough documents or answer questions
  • Monthly inspection and customer feedback on time.

3.Behaviors competencies (Required to achieve results)

  • Time management and Multitasking
  • Problem solving skill
  • Attention to detail

II. Requirement

  • College graduated or above- Food technology or Quality assurance
  • Understand about food charateristics and food processing
  • Knowledge of English: reading, writing, speaking
  • At least 1 years in working product registraton or food company.
  • Good communication skills
  • Be a responsible person
  • A team player
  • Honest and enthusiasm
  • Flexible thinking and creative
Job Category: Factory Food QA
Job Type: Full Time
Job Location: HCMC

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